RACQ has resumed roadside assistance in SEQ, however we are experiencing extended hold times and delays. Thank you for showing patience with our teams. Visit out cyclone information page for further details. 

Need emergency roadside assistance help now?

From flat batteries and tyre changes to fuel top-ups, RACQ’s roadside assistance is available 24/7 across Queensland to help you get back on the road.

RACQ member

I have RACQ Roadside Assistance

Provide your breakdown details and we’ll send help. If you need assistance for your personal mobility device, please call 13 1111.

Get help now

RACQ member

I don’t have RACQ Roadside Assistance

Buy cover and get help now. An immediate service one-time surcharge will apply ($140 for non-members, $100 for members).

Join and get help now

What to do after you request emergency roadside assistance

  • icon-step-1
    Move your car away from traffic
    If you can get your car moving, find a breakdown bay to park in or move your vehicle as far to the left side of the road as you can. 
  • icon-step-2
    Make sure you’re in a safe position
    If you’re staying in your car, keep your seatbelt on. If you’re outside the car, keep away from the road and always stay behind the roadside barrier.
  • icon-step-3
    Turn on your lights
    Let other motorists know that you’re experiencing a breakdown by turning on your hazard and parking lights.
  • icon-step-4
    Don’t try to fix your vehicle
    Help is on the way. Sit tight and wait for an RACQ patrol or tow truck to arrive. We know how to conduct fast, safe repairs.

While you're here

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What to do when you break down
Roadside patrol helping young man
What to do if you lock your keys in your car
family inside car
Tips to avoid a car breakdown

FAQs

Things to note

Terms, conditions and exclusions apply. For full details read the Roadside Terms and Conditions.

Prices valid from 1 July 2024.

RACQ Operations collect, process, use and disclose information about RACQ members in accordance with our Privacy Policy and Credit Information Management Policy.