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Important information
As a result of ex-Tropical Cyclone Alfred, RACQ is not issuing any new insurance policies for areas that may be affected. We’re continuing to monitor the situation closely and aim to lift restrictions once the imminent threat has passed. RACQ members who have an existing home and contents insurance and/or comprehensive car insurance policy will be covered for storm and cyclone damage. The Need A Broker service may be able to assist you in finding cover that meets your needs. You can contact them by visiting their website www.needabroker.com.au or by calling 1300 531 073. If you have any queries or concerns you can contact us via Feedback and Complaints.

Things you should know

You have a duty to us to take reasonable care not to make a misrepresentation. To make sure you meet this duty, please review your responsibilities below

When obtaining your quote it’s your duty to:

  • Answer questions for yourself and anyone else covered by the policy
  • Provide answers that are honest, complete and accurate to the best of your knowledge

Please note: This duty applies when you take out, renew, extend or vary your insurance policy. If you breach your duty we may refuse to pay your claim. Any breach may also reduce the amount payable for a claim or result in your policy being cancelled. If your breach is fraudulent, we can also cancel the policy from the beginning.

Privacy

The RACQ Group collects, holds, uses and discloses your personal information in line with our Privacy Statement which is available free of charge from racq.com or you can request a copy.

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