RACQ supporting Queenslanders as severe weather continues
More than 750 roads are closed due to flooding, including across Brisbane, the Sunshine Coast, Gympie, and Ipswich, with many properties inundated.
RACQ CEO David Carter said the Club’s Roadside Assistance crews have been providing 24/7 support to the Department of Transport and Main Roads.
“Our crews across the south east have been working through the night to assist with traffic management as the number of road closures continues to rise,” Mr Carter said.
“Roads will remain closed for some time as swollen rivers, creeks and streams continue to overflow, so please stay at home and off the roads if you can. If it’s flooded, forget it.”
For the latest road closures, check the RACQ Road Conditions website.
If you have a life-threatening situation, please call 000 immediately or the SES on 132 500.
Mr Carter said as at 9am Sunday, RACQ had received more than 1,000 claims including 823 for properties and 196 for vehicles.
“The quickest and easiest way to lodge your claim is to go online, or if you need to speak with our consultants, please call RACQ on 13 72 02,” he said.
“I want to reassure our members that RACQ Home and Contents Insurance policies automatically include storm and flood cover.”
Several RACQ stores have been impacted by this event and are currently closed. Please refer to our website for that information.
Mr Carter encouraged Queenslanders to take extra caution, even after the weather eases.
“As you begin to assess the damage and start to clean up, ensure you make health and safety – including that of yourself, family, friends and neighbours – your number one priority,” he said.
“We know many of our members will be doing it tough in the days and weeks ahead. I would encourage those experiencing financial vulnerability to let us know as soon as possible, so we can work with them to identify how we can best provide support.”
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RACQ Operations Pty Ltd (ABN 80 009 663 414 AR 000234978) and Members Travel Group Pty Ltd (ABN 45 144 538 803 AR 000432492) are acting as an Authorised Representative of the issuer of the insurance, Tokio Marine & Nichido Fire Insurance Co., Ltd. (ABN 80 000 438 291 AFSL 246 548). Any advice set out above is general in nature only, and does not take into account your objectives, financial situation or needs. Before purchasing any travel products, please consider the RACQ Travel Insurance Product Disclosure Statement (PDS) and the Target Market Determinations (TMDs) that apply to these products. Whilst the PDS outlines the Terms and Conditions of these products, the TMDs outline the intended class of customers that comprise the target market for these travel products. This will allow you to consider which products best suit your objectives, financial situation and needs and consider the products appropriateness to your personal circumstances. TMDs also outline matters involving the distribution and the review of these products. The PDS, Supplementary PDS and TMDs for each travel product can be found here.