RACQ wins big at national insurance awards

Media

One of Queensland’s largest insurers, RACQ, has taken out seven Mozo People’s Choice Awards for its home and car insurance including Outstanding Customer Satisfaction.

Media Release

The results came from a survey conducted by Mozo in partnership with Cint, the world’s largest network for digital, survey-based research, where more than 2,000 Australians gave their verdict on 34 home and 40 car insurance providers.

RACQ Group Executive Insurance Tracy Green said winning seven awards across the home and car insurance categories this year was a proud moment.

“As a mutual organisation, we exist wholly and solely to benefit our over 1.7 million members and their communities,” Ms Green said. 

“For us to have now won more than 20 Mozo People’s Choice Awards in the past two years in a competitive insurance market is testament to the dedication of our people to provide not only quality products, but also trusted and reliable service to our members.

“We thank our members for this recognition, which serves as a great boost for everyone at RACQ.

“We continue to work hard to be there for our members and meet their needs during what has already been a challenging year following the devastating floods and prolonged severe weather.”

RACQ’s 2022 Mozo People’s Choice Awards include:

Home Insurance:
Outstanding Customer Satisfaction
Highly Trusted
Excellent Claims Experience
Most Recommended
Excellent Customer Service 

Car Insurance:
Outstanding Customer Satisfaction
Most Recommended

For more information visit the Mozo website.

 

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  • The information in this article has been prepared for general information purposes only and is not intended as legal advice or specific advice to any particular person. Any advice contained in the document is general advice, not intended as legal advice or professional advice and does not take into account any person’s particular circumstances. Before acting on anything based on this advice you should consider its appropriateness to you, having regard to your objectives and needs.

    Insurance products (excluding Travel Insurance) are issued by RACQ Insurance Limited ABN 50 009 704 152 (RACQ). Conditions, limits and exclusions apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the Product Disclosure Statement (PDS) and any applicable Supplementary PDS before making a purchase decision on this product. You can also access our Target Market Determinations on this website.

    Banking and loan products issued by Members Banking Group Limited ABN 83 087 651 054 AFSL/Australian credit licence 241195 trading as RACQ Bank. Terms, conditions, fees, charges and lending policies apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the disclosure documents for your selected product or service, including the Financial Services Guide and the Terms and Conditions, and consider if appropriate for you before deciding.

    Except for RACQ Bank, any RACQ entity referred to on this page is not an authorised deposit-taking institution for the purposes of the Banking Act 1959 (Cth). That entity’s obligations do not represent deposits or other liabilities of RACQ Bank. RACQ Bank does not guarantee or otherwise provide assurance in respect of the obligations of that entity, unless noted otherwise.

    RACQ Operations Pty Ltd (ABN 80 009 663 414 AR 000234978) and Members Travel Group Pty Ltd (ABN 45 144 538 803 AR 000432492) are acting as an Authorised Representative of the issuer of the insurance, Tokio Marine & Nichido Fire Insurance Co., Ltd. (ABN 80 000 438 291 AFSL 246 548). Any advice set out above is general in nature only, and does not take into account your objectives, financial situation or needs. Before purchasing any travel products, please consider the RACQ Travel Insurance Product Disclosure Statement (PDS) and the Target Market Determinations (TMDs) that apply to these products. Whilst the PDS outlines the Terms and Conditions of these products, the TMDs outline the intended class of customers that comprise the target market for these travel products. This will allow you to consider which products best suit your objectives, financial situation and needs and consider the products appropriateness to your personal circumstances. TMDs also outline matters involving the distribution and the review of these products. The PDS, Supplementary PDS and TMDs for each travel product can be found here.