We're here for you Queensland: RACQ
“We have a long history of helping Queenslanders in tough times, and this is no different,” Mr Toms said.
“Whether you’re an Insurance, Bank or Assistance member, we’re here for you. Queenslanders are no strangers to a crisis, and our team is ready to help you through these tough times.
“From help with mortgage repayments to getting you back on the road, we’ll be here doing what we do best – helping Queenslanders.”
Mr Toms urged members to focus on putting their health first and not making decisions that would jeopardise their future financial wellbeing.
“The most important thing Queenslanders can do right now is be compassionate to each other and listen to the advice of health authorities,” he said.
“It’s really important you don’t see the economic impact of COVID-19 as a means to make rapid decisions about where your money goes or else you run the risk of jeopardising the health of your finances when we inevitably come out of this.
“If you’re banking with an Authorised Deposit-Taking Institution (ADI), like RACQ Bank, your money is protected by the Australian Government Guarantee. Your money is safe with your bank, we’re not going anywhere. We’re here to help you through this, all you need to do is call up and ask.”
The Club has also decided to cancel some of its upcoming events, in line with government direction around events over 500 people.
"We have unfortunately decided to cancel some of our upcoming Gold50 events and the RACQ MotorFest 2020 event," Mr Toms said.
"This will help us protect our staff and Queenslanders who would've attended these events and align with the government's advice to cancel large events."
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Insurance products (excluding Travel Insurance) are issued by RACQ Insurance Limited ABN 50 009 704 152 (RACQ). Conditions, limits and exclusions apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the Product Disclosure Statement (PDS) and any applicable Supplementary PDS before making a purchase decision on this product. You can also access our Target Market Determinations on this website.
Banking and loan products issued by Members Banking Group Limited ABN 83 087 651 054 AFSL/Australian credit licence 241195 trading as RACQ Bank. Terms, conditions, fees, charges and lending policies apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the disclosure documents for your selected product or service, including the Financial Services Guide and the Terms and Conditions, and consider if appropriate for you before deciding.
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RACQ Operations Pty Ltd (ABN 80 009 663 414 AR 000234978) and Members Travel Group Pty Ltd (ABN 45 144 538 803 AR 000432492) are acting as an Authorised Representative of the issuer of the insurance, Tokio Marine & Nichido Fire Insurance Co., Ltd. (ABN 80 000 438 291 AFSL 246 548). Any advice set out above is general in nature only, and does not take into account your objectives, financial situation or needs. Before purchasing any travel products, please consider the RACQ Travel Insurance Product Disclosure Statement (PDS) and the Target Market Determinations (TMDs) that apply to these products. Whilst the PDS outlines the Terms and Conditions of these products, the TMDs outline the intended class of customers that comprise the target market for these travel products. This will allow you to consider which products best suit your objectives, financial situation and needs and consider the products appropriateness to your personal circumstances. TMDs also outline matters involving the distribution and the review of these products. The PDS, Supplementary PDS and TMDs for each travel product can be found here.