Queenslanders show support for digital licences

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RACQ research has revealed 70% of Queenslanders are keen to make the move to digital licences, naming ease of use and convenience as the biggest drawcards.

Two-phones_showing_digital_licence_app

The Club’s Head of Public Policy Dr Michael Kane said people aged under 50 were most supportive of having a license on their phone.

“Around 80% of this age group said they would use a digital licence if they had the option. That’s compared with 63% of people aged 50 to 64 and just 47% of those aged 65 to 74,” Dr Kane said.

“The main benefits for people saying yes to digital licences were ease of use, convenience and having fewer cards to carry.”

Dr Kane said the biggest barrier for those who were reluctant to use a digital license was privacy concerns around security and hacking.

“RACQ has been assured by the State Government that it has addressed the risk of having your identity stolen online,” he said.

“Those against the digital switch also cited always having to carry a phone, preferring a hard copy and being tech illiterate as their other major concerns.

“When promoting the digital licences, RACQ encourages the Queensland Government to focus on explaining how privacy is protected and enhanced. Support and education for those who struggle with technology would also be money well spent.”

The results come as the Queensland Government expands its digital licence trial to all postcodes in Townville and the broader Fraser Coast, with plans for a state-wide roll out later this year.

Find out more about digital licences and the State Government trial here.

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