RACQ Bank issues urgent scam warning, as online fraudsters take millions
RACQ spokesperson Lucinda Ross said scammers were becoming more sophisticated and anyone could become a victim.
“Unfortunately, we’re hearing about it all too often from our members who’ve told us they’ve been targeted by scams including phishing, romance and online shopping scams,” Ms Ross said.
“Scams can come in many forms, with victims often contacted through emails, phone calls, text messages and social media.
“Scammers will pose as legitimate organisations like banks, insurance companies, health organisations or the Government to gain your trust. Communication can look very official, so it’s important that you study any emails or messages carefully before acting, and don’t click any links.”
Ms Ross said Queenslanders should trust their gut, and if they were concerned about the legitimacy of an offer, they should give the organisation a call on their registered phone number.
“Make sure you’re wary of anything that seems too good to be true and don’t give out your personal information for offers which arrive unsolicited in your inbox, or through a text or call to your phone,” she said.
“Be cautious when entering your card details online and remember your bank will never ask you for your PIN or internet banking password. They will also never ask to gain remote access to your computer or device.”
For more tips on avoiding a scam, and information on ways to improve how you manage your money, visit RACQ’s Financial Wellbeing Hub.
The information in this article has been prepared for general information purposes only and is not intended as specific advice to any particular person. Any advice contained in the document is general advice, and does not take into account any person’s particular investment objectives, financial situation or needs. Before acting on anything based on this advice you should consider its appropriateness to you, having regard to your objectives, financial situations and needs. The information referenced from the ACCC is © Commonwealth of Australia.
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The information in this article has been prepared for general information purposes only and is not intended as legal advice or specific advice to any particular person. Any advice contained in the document is general advice, not intended as legal advice or professional advice and does not take into account any person’s particular circumstances. Before acting on anything based on this advice you should consider its appropriateness to you, having regard to your objectives and needs.
Insurance products (excluding Travel Insurance) are issued by RACQ Insurance Limited ABN 50 009 704 152 (RACQ). Conditions, limits and exclusions apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the Product Disclosure Statement (PDS) and any applicable Supplementary PDS before making a purchase decision on this product. You can also access our Target Market Determinations on this website.
Banking and loan products issued by Members Banking Group Limited ABN 83 087 651 054 AFSL/Australian credit licence 241195 trading as RACQ Bank. Terms, conditions, fees, charges and lending policies apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the disclosure documents for your selected product or service, including the Financial Services Guide and the Terms and Conditions, and consider if appropriate for you before deciding.
Except for RACQ Bank, any RACQ entity referred to on this page is not an authorised deposit-taking institution for the purposes of the Banking Act 1959 (Cth). That entity’s obligations do not represent deposits or other liabilities of RACQ Bank. RACQ Bank does not guarantee or otherwise provide assurance in respect of the obligations of that entity, unless noted otherwise.
RACQ Operations Pty Ltd (ABN 80 009 663 414 AR 000234978) and Members Travel Group Pty Ltd (ABN 45 144 538 803 AR 000432492) are acting as an Authorised Representative of the issuer of the insurance, Tokio Marine & Nichido Fire Insurance Co., Ltd. (ABN 80 000 438 291 AFSL 246 548). Any advice set out above is general in nature only, and does not take into account your objectives, financial situation or needs. Before purchasing any travel products, please consider the RACQ Travel Insurance Product Disclosure Statement (PDS) and the Target Market Determinations (TMDs) that apply to these products. Whilst the PDS outlines the Terms and Conditions of these products, the TMDs outline the intended class of customers that comprise the target market for these travel products. This will allow you to consider which products best suit your objectives, financial situation and needs and consider the products appropriateness to your personal circumstances. TMDs also outline matters involving the distribution and the review of these products. The PDS, Supplementary PDS and TMDs for each travel product can be found here.