We're a different kind of insurer
RACQ is owned by our members. You become an RACQ member when you insure with us*, so you can count on us to look after you. We know Queensland’s weather can be challenging, which is why we offer policies that protect your car and home from loss or damage from a storm, flood, hail or fire event. And if you need to talk to us, simply click, call or drop into an RACQ store. We’ll be by your side if things go wrong.
We're a different kind of insurer
RACQ is owned by our members. You become an RACQ member when you insure with us*, so you can count on us to look after you.- Coverage for Queensland weather – protect your car and home from loss or damage from a storm, flood, hail or fire event
- Queensland experience – we received a total of 180,909 insurance claims last financial year**
- Queensland based – making it easy to connect with, call or visit us in store
We think you're worth protecting
Why choose RACQ Insurance?
-
In 2023, we paid over 99% of RACQ Comprehensive Car Insurance claims.+ -
Our car and home insurance has won more than 25 Mozo People's Choice Awards. -
We exist to serve our members and their communities, not shareholders. -
Our Queensland-based team are here 24/7 when you need us – click, call or visit us in store.
See the difference your membership made last financial year^
RACQ Foundation
8,343 volunteer hours
through RACQ Foundation activities.
Member Benefits
$19.8 million saved
by members using their member benefits.
Community
$8.4 million provided
to charities and communities across Queensland.
Education
65,210 participants
in RACQ road safety education programs.
Manage your insurance
Things to note
Insurance products (excluding Travel Insurance) are issued by RACQ Insurance Limited ABN 50 009 704 152 (RACQ). Conditions, limits and exclusions apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the Product Disclosure Statement (PDS) and any applicable Supplementary PDS before making a purchase decision on this product. You can also access our Target Market Determinations on this website.
*RACQ membership is not available through Travel Insurance.
+Based on RACQ data during the assessment period 1 January to 31 December 2023, 99.22% of comprehensive car insurance claims closed (excluding withdrawn and duplicate claims) were not partially or fully rejected.
^Figures based on FY24 statistics. See RACQ's FY24 For the Greater Good Report for more details.
#Based on RACQ data as at 22 July 2024, over 700,000 Queenslanders held RACQ motor insurance policies.
**Figures based on FY23-24 statistics. See the RACQ Annual Report 2023-2024 for more details.
RACQ Operations Pty Ltd (ABN 80 009 663 414 AR 000234978) and Members Travel Group Pty Ltd (ABN 45 144 538 803 AR 000432492) are acting as an Authorised Representative of the issuer of the insurance, Tokio Marine & Nichido Fire Insurance Co., Ltd. (ABN 80 000 438 291 AFSL 246 548). Any advice set out above is general in nature only, and does not take into account your objectives, financial situation or needs. Before purchasing any travel products, we recommend reviewing the RACQ Travel Insurance Product Disclosure Statement (PDS) and the Target Market Determinations (TMDs) that apply to these products. Whilst the PDS outlines the Terms and Conditions of these products, the TMD’s outline the intended class of customers that comprise the target market for these travel products. This will allow you to consider which products best suit your objectives, financial situation and needs and consider the products appropriateness to your personal circumstances. TMD’s also outline matters involving the distribution and the review of these products. The PDS and TMD’s for each travel product can be found here.