RACQ Bank App

Bank on the go with our app

The RACQ Bank app helps you stay on top of your finances, wherever you are. When you’re out and about you can make payments, check your balance, schedule transactions and more. Download the RACQ Bank app to help you manage your money on the go and get back to the life you love in Queensland.

Why get the RACQ Bank app?

Secure
At RACQ Bank we take your security seriously. Our online banking platforms use two-factor authentication, biometric logins and automatic logoff so you know your money’s safe.
Convenient
Access your money 24/7 right from your smartphone or tablet. Our mobile banking app gives you the freedom to keep on top of your finances, wherever you are.
Simple
Our streamlined app is simple to use so you can do more of your banking online, when it suits you most.
Informed
With PayID, same-day transactions and up to date balance checks – you’ll get accurate information to help you complete your banking.

Key features

Card management
Activate, lock and unlock your cards easily online any time. Our online card management offers extra security measures so you know you’re safe.
Password reset
Reset your password without needing to get in touch with us and enjoy the freedom of our online self-service features.
Personalised view and widgets (iOS devices only)
Enjoy the freedom to customise your account view to display balances, trigger saved transactions and upcoming payments for your chosen accounts, all from the search screen of your mobile.
Biometric ID
Log in to the app via fingerprint or face recognition. Just click on "Register device" in the user menu to get started and make logging in that little bit easier.

RACQ Bank app FAQs

Help centre

Other ways to bank online with RACQ Bank

Contact us

Need help or would like to know more? RACQ Bank offers many convenient ways for you to get in touch with us.

Why choose RACQ Bank?

Great rates and low fees
With us you’ll always get excellent value, backed by the RACQ service you know and trust.
Built on 50 years' banking experience
By joining forces with QT Mutual Bank we’re able to provide you with half a century of banking know-how.
You're safe with us
RACQ Bank is an APRA regulated Authorised Deposit-taking Institution (ADI), with Government guaranteed deposits up to $250,000.
Bank your way
Access online and mobile banking, dedicated branches, and our Queensland call centre.

Things to note

Banking and loan products issued by Members Banking Group Limited ABN 83 087 651 054 AFSL/Australian credit licence 241195 trading as RACQ Bank. Terms, conditions, fees, charges and lending policies apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the disclosure documents for your selected product or service, including the Financial Services Guide and the Terms and Conditions, and consider if appropriate for you before deciding.

Except for RACQ Bank, any RACQ entity referred to on this page is not an authorised deposit-taking institution for the purposes of the Banking Act 1959 (Cth). That entity’s obligations do not represent deposits or other liabilities of RACQ Bank. RACQ Bank does not guarantee or otherwise provide assurance in respect of the obligations of that entity, unless noted otherwise.

You can only create a PayID within mobile or internet banking by linking it to an eligible account. Not available on some accounts. Please read the Mobile and Internet Banking Terms and Conditions for more information.

* The Apple logo and Apple Pay are trademarks of Apple Inc.., registered in the U.S. and other countries. Google Pay, and the Google Pay Logo are trademarks of Google Inc. Samsung Pay is a trademark or registered trademark of Samsung Electronics Co., Ltd.

^ Devices compatible with NFC point of sale terminals for contactless transactions include Samsung Galaxy Note 5, Galaxy S6, Galaxy S6 edge, Galaxy S6 edge+, Galaxy S7, Galaxy S7 edge, Galaxy A5, Galaxy A7, Galaxy S8 and Galaxy S8+. All devices are compatible with MST point of sale terminals for swipe transactions except for Galaxy S6, Galaxy S6 edge and Gear S2.

Biometric identification features are compatible with selected devices only, noting that some devices may not be able to use particular biometric identification methods. For Android, selected biometric features should be available on devices with android v 4.4 or greater, provided that feature is available in device. For iOS device, any device that is running with IOS version 9, 10 or 11 (or greater), provided that feature is available in device.