Roadside assistance entitlements for cover purchased or renewals generated* on or before 29 March 2023
For more information about your roadside assistance policy, including eligibility, waiting periods, entitlements, service limitations, exclusions and more, please read the roadside assistance terms and conditions, or the Ultimate RV terms and conditions.
| Roadside | Roadside Extra | Plus Care | Ultra Care | RACQ Ultimate | Ultimate RV |
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| Equivalent new product | RACQ Everyday | RACQ Everyday | RACQ Everyday Plus | RACQ Ultra Care | RACQ Ultimate Care | RACQ RV |
| What's Coveredhide | ||||||
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| Maximum combined entitlements |  |
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$1,100 | $3,300 | $7,000 | $7,000 |
| Nominated Vehicle Cover One Nominated Vehicle per policy |
1 Nominated Vehicle | 1 Nominated Vehicle | 1 Nominated Vehicle | 1 Nominated Vehicle | 1 Nominated Vehicle | 1 Nominated Vehicle 1 Nominated RV |
| Member cover Cover no matter what vehicle you're driving# |
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1 member for any Eligible Vehicle | 1 member for any Eligible Vehicle | 1 member for any Eligible Vehicle |
| Attendance & towing entitlementshide | ||||||
| Attendance The distance RACQ will travel to your breakdown location at no additional cost |
Up to 50km | Up to 65km | Up to 100km | Up to 120km | Up to 200km | Eligible Vehicle: Up to 200km Nominated RV: No limit |
| Towing Including Eligible Caravan/Trailer if attached to Eligible Vehicle (which has been towed by RACQ) |
Up to 20km | Up to 35km | Up to 50km | Up to 60km | Up to 100km 2 tows per breakdown. Second tow up to 20km |
Eligible Vehicle: Up to 100km Nominated RV: Up to $3,300 p.a. 2 tows per breakdown. Second tow up to 20km. |
| Towing to RACQ Contractor or Intermediate Location To the attending regional RACQ contractor premises or intermediate location en route+ |
Up to 50km | Up to 65km | Up to 100km | Up to 120km | Up to 200km | Eligible Vehicle: Up to 200km |
| Specialist towing | |
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Up to $110 p.a. | Up to $165 p.a. | Up to $250 p.a. | Eligible Vehicle: Up to $250 p.a. Nominated RV: Up to $3,300 p.a. Combined with towing entitlement |
| Breakdown entitlements hide | ||||||
| Emergency fuel | Driver pays | Driver pays | Up to 3 times p.a. | Up to 3 times p.a. | Up to 4 times p.a. | Eligible Vehicle: Up to 4 times p.a. |
| Emergency locksmith | |
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Up to $110 p.a. | Up to $165 p.a. | Up to $300 p.a. | Eligible Vehicle: Up to $300 p.a. Nominated RV: Up to $600 p.a. |
| Flat battery If you have a flat battery, we can provide you with a jump start. If your vehicle needs a replacement battery, we can supply and install an RACQ battery for you at your own cost. |
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| Vehicle lockout Where you lock your keys in your vehicle, RACQ will attempt to unlock your vehicle. |
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| Wheel changing In the event of a flat or a faulty tyre or wheel, we'll help you fit your vehicle’s roadworthy spare. |
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| Bogged vehicle | |
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| Electric vehicle charging | |
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| Taxi | |
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Up to $27 p.a. | Up to $55 p.a. | Up to $150 p.a. | Up to $150 p.a. |
| Travel entitlements (for when you’re more than 100km from home)hide | ||||||
| Vehicle recovery# | |
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Nominated Vehicle or any Eligible Vehicle only |
| Caravan and Trailer recovery One |
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| Rental vehicle | |
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Up to 5 days, up to $100 per day | Up to 7 days, up to $100 per day | Up to 12 days, up to $110 per day | Up to 12 days, up to $110 per day |
| Alternative transport | |
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Air, rail or coach transportation for up to 5 people | Air, rail or coach transportation for up to 5 people | Air, rail or coach transportation for up to 6 people | Air, rail or coach transportation for up to 6 people |
| Accommodation | |
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Up to $550 per incident | Up to $770 per incident | Up to $2,400 per incident | Up to $2,400 per incident |
| Other entitlementshide | ||||||
| Heavy tyre change reimbursement | |
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Nominated RV: Up to $500 p.a. |
| Pet travel & accommodation reimbursement | |
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Up to $200 p.a. |
| Windscreen chip or crack repair | |
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Eligible Vehicle: One repair up to $80p.a. Nominated RV: One repair up to $80p.a. |
| Accident and theft assistance If the Nominated RV or Eligible Vehicle is stolen or involved in an Insurable Event you may access the 'Taxi after Towing’ or ‘Rental Vehicle after Towing’ Entitlements if they are not covered by your insurer. |
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| Roadside | Roadside Extra | Plus Care | Ultra Care | RACQ Ultimate | RACQ RV | |
Things to note
Conditions, limitations and exclusions apply, including vehicle weight, height and length limits – see our previous products roadside Assistance terms and conditions or the Ultimate RV terms and conditions.
*Renewals are generated 45 days prior to their expiry date.
^When you are more than 100km away from home and RACQ estimates your repairs will take longer than 48 hours for Plus Care and 24 hours for Ultra Care and RACQ Ultimate, you may choose one of the Travel benefits.
#Coverage available for eligible vehicles, refer to terms and conditions.
+Applicable to areas outside of greater Gold Coast, Brisbane and Sunshine Coast.